{"id":29738,"date":"2026-10-05T09:00:18","date_gmt":"2026-10-05T07:00:18","guid":{"rendered":"https:\/\/lingowise.co\/?p=29738"},"modified":"2026-10-05T17:26:58","modified_gmt":"2026-10-05T15:26:58","slug":"inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare","status":"publish","type":"post","link":"https:\/\/lingowise.co\/it\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\/","title":{"rendered":"Inglese per il telefono: rispondere, mettere in attesa, richiamare"},"content":{"rendered":"<p>Una telefonata di lavoro in inglese fa paura a molti pi\u00f9 di una mail o persino di una videochiamata: non hai il linguaggio del corpo, non vedi le espressioni, e capire un accento al volo senza sottotitoli mentali \u00e8 pi\u00f9 difficile. Con qualche frase pronta per le situazioni ricorrenti \u2014 rispondere, mettere in attesa, chiedere di ripetere, richiamare \u2014 diventa molto pi\u00f9 gestibile.<\/p>\n<h2>Rispondere a una chiamata<\/h2>\n<ul>\n<li><em>&#8220;Good morning, [azienda], [nome] speaking. How can I help you?&#8221;<\/em> \u2014 la formula standard per rispondere in modo professionale.<\/li>\n<li><em>&#8220;Thank you for calling [azienda], this is [nome].&#8221;<\/em><\/li>\n<li><em>&#8220;Who am I speaking to, please?&#8221;<\/em> \u2014 se chi chiama non si \u00e8 presentato.<\/li>\n<\/ul>\n<h2>Mettere in attesa e trasferire la chiamata<\/h2>\n<ul>\n<li><em>&#8220;Could you hold for a moment, please?&#8221;<\/em><\/li>\n<li><em>&#8220;I&#8217;ll just put you on hold while I check that for you.&#8221;<\/em><\/li>\n<li><em>&#8220;I&#8217;m going to transfer you to [reparto\/nome], one moment please.&#8221;<\/em><\/li>\n<li><em>&#8220;Thanks for holding, sorry to keep you waiting.&#8221;<\/em> \u2014 quando riprendi la chiamata dopo l&#8217;attesa.<\/li>\n<\/ul>\n<h2>Quando non capisci (e succede, \u00e8 normale)<\/h2>\n<p>Chiedere di ripetere non \u00e8 un segno di scarso livello \u2014 anche i madrelingua lo fanno spesso al telefono, dove la qualit\u00e0 dell&#8217;audio non aiuta:<\/p>\n<ul>\n<li><em>&#8220;Sorry, could you say that again?&#8221;<\/em><\/li>\n<li><em>&#8220;I&#8217;m sorry, the line isn&#8217;t very clear \u2014 could you repeat that?&#8221;<\/em><\/li>\n<li><em>&#8220;Could you spell that for me, please?&#8221;<\/em> \u2014 utile per nomi o indirizzi email.<\/li>\n<li><em>&#8220;Just to confirm, you said&#8230;&#8221;<\/em> \u2014 per verificare di aver capito bene un dato importante.<\/li>\n<\/ul>\n<h2>Lasciare o ricevere un messaggio<\/h2>\n<ul>\n<li><em>&#8220;I&#8217;m afraid [nome] isn&#8217;t available right now, can I take a message?&#8221;<\/em><\/li>\n<li><em>&#8220;Could you ask him\/her to call me back?&#8221;<\/em><\/li>\n<li><em>&#8220;Can I leave my number with you?&#8221;<\/em><\/li>\n<li><em>&#8220;I&#8217;ll make sure they get the message.&#8221;<\/em><\/li>\n<\/ul>\n<h2>Richiamare e chiudere la telefonata<\/h2>\n<ul>\n<li><em>&#8220;I&#8217;m calling to follow up on&#8230;&#8221;<\/em> \u2014 per iniziare una chiamata di richiamo con contesto chiaro.<\/li>\n<li><em>&#8220;Is now a good time to talk?&#8221;<\/em> \u2014 buona pratica prima di entrare nel merito.<\/li>\n<li><em>&#8220;Thanks for your time, I&#8217;ll send a follow-up email with the details.&#8221;<\/em><\/li>\n<li><em>&#8220;Have a good day, goodbye.&#8221;<\/em><\/li>\n<\/ul>\n<h2>Un consiglio pratico prima di una chiamata importante<\/h2>\n<p>Scrivi 3-4 frasi chiave che sai userai sicuramente (per rispondere, per chiedere di ripetere, per chiudere) e tienile davanti a te durante la chiamata \u2014 \u00e8 una preparazione normale, non un trucco da principianti, e toglie moltissima ansia.<\/p>\n<p>Se in ufficio il telefono lo prendono in molti, potete prepararvi tutti insieme con i nostri <a href=\"https:\/\/lingowise.co\/it\/corsi-inglese-aziende-milano\/\">corsi di inglese per aziende<\/a>.<\/p>\n<p style=\"font-weight:700;font-size:19px;color:#001D6E;text-align:center;margin-bottom:10px\">Ti senti pronto a gestire una telefonata di lavoro in inglese?<\/p>\n<p style=\"text-align:center\"><a href=\"https:\/\/lingowise.co\/it\/level-test\/\" style=\"display:inline-block;background:#1d4ed8;color:#fff;padding:14px 34px;border-radius:8px;text-decoration:none;font-weight:700\">Fai il test di livello gratuito \u2192<\/a><\/p>\n<p>Il percorso <a href=\"https:\/\/lingowise.co\/it\/courses-archive-2\/fluent-at-work\/\">Fluent at Work<\/a> di LingoWise ti accompagna dal livello base fino alla piena autonomia in contesti professionali \u2014 comprese le situazioni di comunicazione a distanza come telefono e call.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Una telefonata di lavoro in inglese fa paura a molti pi\u00f9 di una mail o persino di una videochiamata: non hai il linguaggio del corpo, non vedi le espressioni, e capire un accento al volo senza sottotitoli mentali \u00e8 pi\u00f9 difficile. Con qualche frase pronta per le situazioni ricorrenti \u2014 rispondere, mettere in attesa, chiedere<a href=\"https:\/\/lingowise.co\/it\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\/\" class=\"more-link\"><span class=\"screen-reader-text\">Inglese per il telefono: rispondere, mettere in attesa, richiamare<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-29738","post","type-post","status-publish","format-standard","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inglese al Telefono: Frasi per Rispondere e Richiamare<\/title>\n<meta name=\"description\" content=\"Le frasi in inglese per gestire una telefonata di lavoro: rispondere, mettere in attesa, chiedere di ripetere, lasciare un messaggio e richiamare.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lingowise.co\/it\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inglese al Telefono: Frasi per Rispondere e Richiamare - LingoWise\" \/>\n<meta property=\"og:description\" content=\"Le frasi in inglese per gestire una telefonata di lavoro: rispondere, mettere in attesa, chiedere di ripetere, lasciare un messaggio e richiamare.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lingowise.co\/it\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\/\" \/>\n<meta property=\"og:site_name\" content=\"LingoWise\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-05T07:00:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-05T15:26:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lingowise.co\/wp-content\/uploads\/2026\/09\/lw-og-default-risorse.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Arman Fadaei\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Scritto da\" \/>\n\t<meta name=\"twitter:data1\" content=\"Arman Fadaei\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/lingowise.co\\\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lingowise.co\\\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\\\/\"},\"author\":{\"name\":\"Arman Fadaei\",\"@id\":\"https:\\\/\\\/lingowise.co\\\/#\\\/schema\\\/person\\\/04bf3cf489c5e466f5d2b66ee6b37a1f\"},\"headline\":\"Inglese per il telefono: rispondere, mettere in attesa, richiamare\",\"datePublished\":\"2026-10-05T07:00:18+00:00\",\"dateModified\":\"2026-10-05T15:26:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/lingowise.co\\\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\\\/\"},\"wordCount\":449,\"publisher\":{\"@id\":\"https:\\\/\\\/lingowise.co\\\/#organization\"},\"articleSection\":[\"Blog\"],\"inLanguage\":\"it-IT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lingowise.co\\\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\\\/\",\"url\":\"https:\\\/\\\/lingowise.co\\\/inglese-per-il-telefono-rispondere-mettere-in-attesa-richiamare\\\/\",\"name\":\"Inglese al Telefono: Frasi per Rispondere e Richiamare - 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