Game · 10 minutes · in English · level C1
At 06:40 a failed update takes your biggest customer’s checkout down in four countries. It is Black Friday week. At 08:00 you are on a call with the Chief Digital Officer and her legal counsel. Nine decisions where every sentence you cannot stand behind later is one you will read back in front of lawyers.
How it works
- Read the situation and pick one of the two roads.
- Write why in English, using the communicative function given at each move.
- See at once what it cost you, on two axes the game shows you from the start.
Here you play the first three moves for free, with the model answer at every move. The other six, the ending and the marking of the sentences you write are in the Fluent at Work course for that level. At the end of the preview, the Debrief: your scores and the three model sentences by email, if you want them. All the decision games, from A2 to C1
The Crisis Call
Nine decisions. None of them is obviously right — and you say why in English before you find out what it cost.
You lead the account for your company’s largest customer, a Nordic retail chain. At 06:40 your operations team reports that a failed update has taken the customer’s online checkout down in four countries. It is Black Friday week. At 08:00 you will be on a call with Ingrid, their Chief Digital Officer, and her legal counsel. You do not yet know the cause, the scope, or the time to fix. Your CEO wants to be briefed after the call.