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Course: Fluent at Work — Business English (B1+)
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Fluent at Work — Business English (B1+)

Text lesson

Useful Language — Persuasion & Influence

These are the phrases native speakers actually use when they want to persuade someone at work — without sounding pushy. Reuse them as they are.

💡 Suggesting instead of stating
  • It might be worth trying…“It might be worth trying a shorter meeting format.”
  • What if we…?“What if we asked the client directly instead of guessing?”
  • Perhaps we could…“Perhaps we could split the project into two phases.”
🎯 Framing around what they care about
  • This would help us…“This would help us hit the deadline without extra staff.”
  • From your point of view, this means…“From your point of view, this means fewer support tickets.”
  • The main benefit for you would be…“The main benefit for you would be more visibility on progress.”
📈 Building your case step by step
  • The data shows…“The data shows a 15% drop in response time.”
  • Based on what we’ve seen so far…“Based on what we’ve seen so far, the trial is working.”
  • If we did X, we’d probably see Y“If we ran a pilot, we’d probably see fewer errors within a month.”
🤝 Inviting agreement
  • Does that make sense?“Does that make sense, or should I explain further?”
  • What do you think?“What do you think — is this worth trying?”
  • Would you be open to…?“Would you be open to a one-month trial?”
Listen: the language in action

Pitching a change to a sceptical colleague

Grammar in play: should / could / might for suggestions. The dialogue puts this module’s grammar point to work in a real professional exchange — listen for the phrases from the box above.

Show transcript
Elena: James, could I borrow you for five minutes? It’s about the onboarding process.
James: Sure. Though I should warn you, I’m quite happy with the current one.
Elena: I know. But it might be worth trying a shorter version. New clients keep telling us the first week feels heavy.
James: Hm. Shorter how?
Elena: What if we moved the technical setup to week two? Perhaps we could start with one simple welcome call instead.
James: That could work. But wouldn’t clients feel lost without the setup?
Elena: They might, so we’d keep a help page open from day one. The data shows most clients don’t touch the settings in week one anyway.
James: Interesting. And what’s in it for my team?
Elena: The main benefit for you would be fewer support tickets. If we did this, we’d probably see calmer first weeks on both sides.
James: You should have led with that, honestly.
Elena: Noted for next time! So — would you be open to testing it with five clients this month?
James: Five clients, one month. If the tickets go down, you’ve won me over.