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Talent Talk — English for HR

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Useful Language — Welcoming and Checking In

The phrases that make a first week feel organised.

Tap the speaker to hear each phrase. Then listen to the full conversation below.

Before they arrive
  • Your first day is Monday the third: come to reception for nine thirty and ask for me.
  • You will not need to bring anything except your ID.
  • I am sending you the first-week plan so you know what is coming.
  • Elena will be your buddy for the first month.
The first day
  • Let us do the paperwork first and get it out of the way.
  • I will introduce you to the team at eleven, then you are having lunch with Elena.
  • Nobody expects you to do anything useful this week.
  • If something does not work, it is our fault, not yours.
Explaining how things work
  • We start at nine, but the team is flexible about the exact time.
  • Holiday requests go through the portal, and Elena will show you where.
  • If you are ill, just send me a message, there is no form.
  • Ask anything twice if you need to, honestly.
The check-in
  • What was confusing this week?
  • What did you have to ask somebody twice?
  • Who have you not met yet who you probably should?
  • Here is what I will do about that, by Friday.
Listen: a two-week check-in

Sara: Chen, you have been here two weeks. What was confusing this week?

Chen: Honestly? Everything is fine. Everyone has been very kind.

Sara: I believe you. But what did you have to ask somebody twice?

Chen: The ticketing system, maybe. I asked Marco, and then I asked him again, because I did not understand the first time.

Sara: That is useful. Nobody has actually shown you the ticketing system properly, have they?

Chen: Not properly, no. But I did not want to disturb anyone.

Sara: You are not disturbing anyone, that is what we are here for. Who have you not met yet who you probably should?

Chen: The finance team. And my manager has been travelling since my second day.

Sara: Right. Here is what I will do by Friday. Elena is going to walk you through the ticketing system properly, one hour, in the diary. I will introduce you to finance on Thursday. And I am going to talk to your manager about a proper session next week.

Chen: Thank you. That would help a lot, actually.

Notice how Sara avoids the useless question (is everything fine?) and asks narrow ones instead — and how she closes with concrete actions and a date.