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Talent Talk — English for HR

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Quick Vocabulary & Pronunciation — Difficult Conversations

Eight words for difficult conversations. Tap a card to see the meaning and an example, and press the speaker to hear it.

to put off
to delay something unpleasant that you should do
I put off that conversation for three months and it got worse.

to disengage
to lose interest and commitment in your work
People who see nothing being done simply disengage.

head-on
directly, without avoiding the problem
It is better to deal with it head-on than to hint at it for weeks.

warning
a formal statement that behaviour must change
This is not a warning, it is a conversation. But I want to be clear.

to back down
to stop insisting on something
I am not going to back down on the deadline, but I can help with the workload.

to raise an issue
to bring a problem into a conversation
I would rather raise it now than in six months.

fair
treating people equally and reasonably
The rule has to be the same for everyone, otherwise it is not fair.

record
a written note of what was said and agreed
I will write a short record and send it to you this afternoon.